The Practice Platform for Kenya’s Top Professionals.

Clients pay via M-Pesa STK push or Card at the time of booking. Once the appointment is completed, funds are automatically disbursed into your Kenyan Bank account or registered M-Pesa phone number via Paystack.

No! Clients open your personal link directly on WhatsApp, Safari, Chrome, or Instagram. They pick an open slot, complete their mobile pre-consultation intake form, and pay via M-Pesa in under a minute without downloading any apps.

Every paid consultation automatically generates an official fiscal receipt complete with a QR verification code, breakdown of consultation fees, and practice credentials. Patients can print or download the PDF directly for their health insurance reimbursement or tax filing.

When your schedule is 100% full, the platform automatically offers open slots with your Trusted Colleague Network so clients stay in your verified circle. If you travel or attend court, you can delegate practice coverage to a colleague with automatic handover notes so your clients never feel abandoned.

You can refer patients directly to verified specialists or external colleagues with a click. Specify urgency (Urgent, Priority, Routine) and clinical notes. When the specialist finishes the consultation, they securely submit a Consultation Summary back to your practice records so you stay informed. Plus, you earn cross-referral reward credits in your Referral Vault!

Yes! Appointments.ke has native Family Care Circles. Parents and guardians can schedule consultations for their children, spouses, or elderly parents under their account. The patient's age, relationship, pediatric notes, and allergy alerts appear prominently on your calendar and intake sheet before you begin.

You can offer in-person visits, virtual consultations, or both. In your profile settings, simply paste your preferred default meeting link (Google Meet, Zoom, Microsoft Teams, etc.). When a client books a virtual appointment, your meeting link is automatically attached to their booking pass and delivered via SMS upon payment confirmation.

For every consultation, you can record timestamped clinical notes and attach PDFs, diagnostic scans, or digital prescriptions. You maintain complete control: keep notes strictly confidential in your private practice vault, or toggle "Share with Client" to let the client view the notes and download attached files directly from their secure digital appointment pass.

When concluding a visit, set a recommended follow-up date and specify whether the review is complimentary or paid. The system automatically issues a 1-tap booking pass to the client via SMS and dashboard notifications with your name, the service, and the recommended date pre-selected. Clients can book in seconds with zero friction.

Every client who books your services is automatically organized into your visual Client Pipeline: from New Leads and Attended visits to Follow-Up Due, Active Care, and Recall/Dormant stages. You can create custom practice stages, group clients by treatment cohorts, and review complete visit histories and notes at a glance.

Yes! You can compose targeted SMS announcements or seasonal notices and dispatch them instantly, schedule them for a specific date and time, or set recurring intervals (weekly, bi-weekly, monthly, quarterly). Filter recipients by entire client directory, specific funnel stage, client group, or message an individual client directly.

Yes! There is zero setup fee and zero monthly subscription. You get full access to your custom booking link, calendar management, and client intake at no fixed cost. On paid consultations, a standard 10% platform fee applies (or 0% when booked by clients who invited you). In addition, credits earned from colleagues in your referral network automatically offset platform fees so you can pay up to 0% commission!