Unify your team’s calendars, reception front-desk, and client settlements. Zero monthly software subscription fees.

In Aggregated Org Settlement mode, all client booking payments made via M-Pesa or Visa/Mastercard settle directly into your clinic’s verified Kenyan bank account (e.g. Equity, KCB, Stanbic, NCBA, etc.). The platform automatically logs each practitioner’s split in an itemized ledger for scheduled disbursement. In Automated Direct Split mode, funds are divided programmatically at checkout and delivered straight to the practitioner's M-Pesa/Bank and clinic account.

Yes. While your practice sets a clinic-wide default split (e.g. 70% to practitioner, 30% to clinic), you can customize the split percentage individually for every team member in your Practice Members roster. For instance, you can set 80% for senior partners, 65% for associates, and 50% for visiting fellows.

Absolutely. We built the Front-Desk Manual Booking Engine specifically for Kenyan receptionists. When a client walks through the door or calls your front desk, the receptionist selects the practitioner, enters the client's name and phone number, and records the booking in seconds. The client instantly receives an automated SMS confirmation with clinic directions and arrival PIN.

When a patient books online or receives their booking confirmation SMS, they receive a direct link to complete their pre-visit questionnaire on their mobile phone. They can enter symptoms, medical history, or upload documents. When they arrive at the clinic, their intake responses are already visible to the practitioner, saving 10-15 minutes of reception clipboard paperwork.

Yes! For every paid consultation, an official fiscal receipt complete with a QR verification code, practice PIN, and breakdown of services is automatically generated. Patients can download it immediately for insurance claims, and your clinic has a permanent, audited digital tax ledger.

Our Graceful Handover Protocol handles this cleanly. When offboarding a practitioner, the organization administrator can reassign all upcoming appointments to another specialist in the clinic with a single click (triggering updated patient SMS notifications), or authorize cancellations with automated refunds. Your internal patient notes and clinic history remain securely inside your organization.

No. Our role-based access control strictly isolates financial controls. Staff assigned the Receptionist role can manage the master schedule, register clients, and coordinate appointments, but are blocked from viewing settlement bank accounts, payout disbursement histories, or organization settings.

Not at all. appointments.ke runs entirely in the modern web browser. Your receptionists can run it on a laptop or desktop, and doctors can view their real-time schedules on their iPhones, Androids, or iPads wherever they are.